When you opt into the SMS program, the company gathers your phone number, email, name (if provided), and any content you send to us. Message delivery data and interaction logs may also be collected, though sensitive financial information is not gathered through SMS.
Data purposes include sending transactional and promotional messages, responding to inquiries, improving service delivery, and meeting legal requirements. Your data is never sold and is shared only with service providers supporting our messaging system.
The website employs cookies for traffic analysis, content personalization, and marketing support. Cookies may link web activity to SMS opt-ins but don't directly participate in SMS communications. Users can disable cookies through browser settings.
Contact frequency varies based on user activity and preferences, with messaging limited to opted-in purposes only.
Submitting contact information through forms or keywords constitutes consent to receive messages. Consent is not a condition of purchase.
Users can terminate participation by replying STOP. Reply HELP for support. A final confirmation message precedes cessation of contact unless re-subscription occurs.
Mobile carriers' standard rates may apply; carriers bear no responsibility for delayed or failed delivery.
The company applies reasonable protections for SMS data, acknowledging that no method is 100% secure. Users should avoid sending sensitive information through SMS.
Individuals may access, correct, update, and/or delete any personally identifiable information by following on-page instructions or emailing info@reliablehardscapes.ca.
The company doesn't knowingly collect SMS data from minors under 13 and commits to prompt deletion if such collection occurs.
The SMS Privacy Policy undergoes periodic revisions; continued service use implies acceptance of modifications.
Direct inquiries about this policy to info@reliablehardscapes.ca or (647) 250-9822.
If anything in this policy is unclear, or you'd like to access, update, or delete your information — reach out and we'll respond promptly.
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